We’ve got your back – here’s what you need to know about our Repair service
At Flashpoint, we’ve got your back. No matter what your creative vision is, if your gear breaks down or suddenly stops working at an inopportune time, your vision won’t be fully realized and you’ll be a frustrated creative. All our Flashpoint gear is designed to work as hard as you do, but we all know that mishaps happen. You drop and crack your screen, you break the hot shoe mount, a light breaks in the heat of the moment (or the photoshoot).
Not to worry. We can fix it! Here’s what you need to know about our reliable Repair Center.
What we can repair:
We know that accidents can happen. In the midst of shooting and working, drops, drips, spills, slips, falls, ‘oops’ and ‘whoops’ can affect anyone, hobbyist and professional alike. So we’re here to help. We offer a dedicated team for repairing your out-of-warranty gear so that you can get back to doing what you do best: creating.
Here’s just a few of the many things that our team can repair: cracked screens, dropped devices, malfunctioning lights, broken handles, motherboards on the fritz.
The Flashpoint Repair Center can repair all Flashpoint-branded products. In addition, we can repair select Godox-branded products.
What we can’t repair:
water damage, gear dropped off a building or run over by a production truck
This service is for out-of-warranty products only. Please refer to our Warranty service if your product is under warranty.
We also offer Adorama VIP360 customers a 10% Discount on repairs, sign up for Adorama VIP360 and get the %10 discount today!
Please make sure you understand these Terms & Conditions before completing the Repair Service Form.
If you decide to do the repair(s):
If you decline to do the repair(s):
If the item cannot be repaired:
You can always check the status of your repair by emailing our repair department at firstname.lastname@example.org